Are a combination of both Contractors and Employees supported?
I've quickly read https://rozdoum.uservoice.com/knowledgebase/articles/93487-mapping-users - but I'm not clear so perhaps you can help.
I use some employees and some contractors. Employees use my company FreshBooks account to file time. Contractors use their own FreshBooks accounts to file time - and then their time reports into my FreshBooks account.
Is having multiple FreshBooks accounts supported in Jira-Freshbooks?
If not, can you suggest a workaround?
Thanks - looks a useful plugin,
AdminRozdoum (Plugin Developer, Rozdoum) commented
Turned out, that Freshbooks-api is inconsistent about the way users are gotten from freshbook, thus contractors can not be listed. (https://groups.google.com/forum/?fromgroups=#!topic/freshbooks-api/7by1Tfs3HF0).. Our plugin does not support contractors yet.
As a 'so-so' workaround, you can try to map all the contractors jira accounts to team-lead freshbooks account, so that all the worklogs of contractors would go to the person, which knows, what's up with project.